About Navigator

Navigator supports Zambia’s digital inclusion agenda by providing a single, place-based reference for planning, coordinating, and tracking digital infrastructure and service delivery across the country.

Digital inclusion requires more than infrastructure investment. It depends on understanding where people live, where public services are located, where coverage exists, and where gaps remain. Achieving impact at national scale requires coordinated action across institutions, sectors, and locations.

Why Coordination Matters

Digital inclusion initiatives are delivered by multiple government institutions, private sector actors, and development partners. These efforts span thousands of locations, including schools, health facilities, markets, borders, local authorities, and community spaces.

Without a shared reference for places, coverage, and progress, delivery efforts risk fragmentation, duplication, and uneven impact. Effective coordination depends on the ability to view interventions spatially, compare coverage across locations, and track progress consistently over time.

The Role of Navigator

Navigator brings together facilities, infrastructure, administrative boundaries, and delivery-related data to support evidence-based decision-making, improve coordination across institutions, and strengthen accountability for results.

The platform is designed as a delivery tool—supporting planning, execution, and monitoring—rather than as a standalone information system.

What Navigator Supports

  • Mapping of public facilities and digital infrastructure
  • Identification of coverage gaps and underserved areas
  • Coordination of interventions across institutions and partners
  • Monitoring of delivery progress across locations
  • Evidence-based prioritisation and planning

Governance and Use

Navigator is used by government teams and partners involved in supporting Zambia’s digital inclusion efforts. The platform is designed to evolve as data quality improves, coverage expands, and delivery needs change.

Its focus is on providing a reliable, shared reference to support coordination, transparency, and effective delivery.